Last Updated: {{4/12/2025}}

Clinic103 (“we”, “our”, “us”) is committed to safeguarding your personal information and ensuring that your privacy is protected. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit clinic103.com or use any of our services.

By accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly, including:

• Full Name

• Email Address

• Phone Number

• Appointment Details

• Any health or enquiry information submitted via our forms

1.2 Automatically Collected Information

When you browse our website, we may collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Cookies and tracking data

1.3 Cookies & Tracking Technologies

We use cookies to improve user experience, analyse site traffic, and personalise content or advertisements. You may adjust your browser settings to refuse cookies, although this may affect functionality.

2. How We Use Your Information

We use your information to:

• Provide and manage our services

• Confirm and manage booking requests

• Respond to your enquiries

• Improve website functionality and user experience

• Conduct analytics and performance tracking

• Send service-related updates (with your consent where required)

• Ensure website security and fraud prevention

We do not sell or share your personal information with third-party advertisers.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent: when you voluntarily provide information

• Contractual necessity: to process appointments or service requests

• Legitimate interest: to improve services and ensure website security

• Legal obligation: where required by law

4. Sharing Your Information

Your information may be shared with:

• Authorised internal staff

• Service providers such as hosting, analytics, and security partners

• Legal authorities, if required for compliance

All third-party partners follow strict data protection standards.

5. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Data no longer needed is securely deleted.

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your data

• Withdraw consent at any time

• Object to certain forms of processing

• Request data portability

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their respective policies.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 16. If you believe such data has been collected, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: support@clinic103.com
Website: https://clinic103.com